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Windows Live MailGetting email from your website in Windows Live Mail

Abbeydale website hosting provides email addresses based on your website's domain name, eg.  This page tells you how to configure Windows Live Mail to send and receive email via your website's email addresses.

Email programs all appear to work differently and provide different features to convince that they are the best.  In fact they all do a very similar job and need the same information from you in order to do it...

  • email address
  • username
  • password
  • server names (in and out)

Other pieces of information are sometimes needed but they tend to be pretty standard and you don't need to change them unless your email is different.

Step 1: Windows Live Mail

Windows Live Mail is the preferred consumer email program for Windows 7 and 8 and has replaced Outlook Express.

Unfortunately Windows Live Mail isn't installed by default, you have to go to Windows Live Essentials to download and install it.  The remainder of this article assumes you have already installed Windows Live Mail.

Step 2: Start Live Mail

Start Windows Live Mail on your computer.

Click the 'Accounts' tab and then the 'Email' new account button.

Note that if you are starting Windows Live Mail for the first time you will find this has been done for you already - go straight to step 3.

Set up Windows Live Mail: add account

Step 3: New Account Dialog

In the New Account dialog type in the email address and the password you have been given. In the third input box enter the name you want recipients to see when your emails arrive in their inbox.  This can be just your email address but a friendly name is much better.

If you have more than one email account in Live Mail you must decide which is to be the default account - the one that Live Mail will use unless you tell it otherwise.  Tick the 'Make this my default...' box if you want this new account to be the default.

Click the 'Next' button to continue.

Set up Windows Live Mail: new account dialog

Step 4: Mail Server Details

Now for details about your mail server.  Incoming mail on the left and outgoing mail on the right.

Incoming server type is almost always 'POP3' unless you've been told otherwise.  Enter the incoming mail server name we gave you - it's usually something like ''.

Leave the 'secure connection' box unticked and leave the button below set to 'Authenticate using clear text'.

Type in your email username as given.

Don't click the 'Next' button just yet - go to step 5.

Set up Windows Live Mail: incoming mail server

Step 5: Outgoing Server

On the right of the dialog fill in the outgoing server details...

The outgoing server name is often the same as the incoming server.

Leave the 'Secure connection' box unticked but do tick the 'Requires authentication' box.

Click the 'Next' button to continue.

Set up Windows Live Mail: outgoing mail server

Step 6: Account Created

If all was well you should now see the 'Account Created' message.

To start using the new account click the 'Finish' button.

You can now send and receive email via your website based email address.

Set up Windows Live Mail: finished - account created

page last updated: 05/08/2014

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