Getting email via your website
[01]
Open Outlook 2010
Start Microsoft Outlook 2010 on your computer.
Click the 'File' tab
[02]
File tab
In the File tab click 'Info',
then click the '+ Add Account' button.
[03]
Choose Manual
Outlook likes to think it can do everything itself from here but usually fails so it's best to choose 'Manually configure...' at this point.
Click the the 'Next' button to continue.
[04]
Email Service
Choose 'Internet Email'.
Click the 'Next' button to continue.
[05]
Email Settings
This is where the fun starts!
In the 'Your Name' box type in your name as you want it to appear to mail recipients. If you use this account for sales emails you might want this to be your company name rather than your own.
Email address, incoming (POP3) server, outgoing (SMTP) server, username and password: enter these details as you've been given them by Abbeydale. Copy & paste if necessary to be sure they're right.
Ensure 'Remember password' is ticked and 'Require login using secure...' is NOT ticked.
[06]
More Settings
Click the 'More Settings...' button at bottom right.
In the 'General' tab enter a friendly name for this email account. This is the name Outlook will use when referring to the account but it doesn't appear in emails.
Type your company name in the 'Organisation' box (or leave blank).
Type your email address into the 'Reply Email' box, unless, of course, you want replies to go to a different email address!
Click the 'Outgoing Server' tab next.
[07]
Outgoing Server
Your ISP will usually provide a mail server that doesn't require a password but you must be logged on to your own broadband account to use it.
Your website email is different because it works no matter how you're connected to the internet - at home, on holiday, in Starbucks... so Outlook must give your email password when sending email as well as receiving.
Tick the box labelled 'My outgoing server requires authentication', and ensure that the radio button below, labelled, 'Use same settings as...' is selected.
That's it, click the 'OK' button.
[08]
Finish & Test
Back in the Internet Email Settings dialog, click the 'Next' button to test your new account and finish.
[09]
Test Result
Outlook logs into your new account and tries to send itself an email
If you get two green ticks then all is well...click the 'Close' button.
If you don't see two green ticks but get a failed message then either you're not connected to the internet or you got something wrong in stage 5 or 7 above. Click the 'Close' button and then go back to stages 5 and 7 to check your entries.
[10]
Finished
Once your new account has passed the test click 'Next' to finish.
You're now ready to send and receive email.
[11]
Default Account
If you have more than one email account you can choose which one Outlook will use to send email by default.
Open the Files tab again and choose 'Info', 'Account Settings' and 'Account Settings' again.
[12]
Edit Account
Click the new account in the list, to select it, and then click 'Set as default'. Outlook will use the new account to send email from now on unless you tell it differently.
Click the 'Close' button.
As you can see from the buttons you can use this dialog to make any changes to existing email accounts.
Other versions of Outlook are similar to Outlook 2010 but differ mostly in how you get to the dialog boxes to set up a new acount. In fact all email programs need the same information from you, namely...
- email address
- username
- password
- server names (in and out)
The are also specific instructions for Outlook 2007 and Windows Live Mail.