Getting email via your website
[01]
Open Outlook
Start Microsoft Outlook on your computer.
Click the 'Tools' menu and then 'Account Settings'.
[02]
Accounts Dialog
The Accounts dialog lists any email accounts you have already configured in Outlook. It can handle multiple accounts and lets you chooose a default account to send from or choose a different account for each email if necessary.
Click the 'New' button.
[03]
New Account
In the new Account dialog the option "Microsoft Exchange, POP3, IMAP or HTTP" should already be checked. If not click it.
Click the the 'Next' button to continue.
[04]
Choose Manual
Outlook likes to think it can create an email account with no further help from you but this generally doesn't work!
Check the box labelled 'Manually configure server settings...', and then click the 'Next' button.
[05]
Email Service
By default the option 'Internet Email' should be selected. If not click to select it.
Click the 'Next' button to continue.
[06]
Email Settings
This is where the fun starts!
In the 'Your Name' box type in your name as you want it to appear to mail recipients. If you use this account for sales emails you might want this to be your company name rather than your own.
Email address, incoming (POP3) server, outgoing (SMTP) server, username and password: enter these details as you've been given them by Abbeydale. Copy & paste if necessary to be sure they're right.
Ensure 'Remember password' is ticked and 'Require login using secure...' is NOT ticked.
[07]
Test
You've not quite finished yet but click the 'Test Account Settings...' button to check what you've done so far.
If you get two green ticks then all is well...click the 'Close' button.
If you don't see two green ticks but get a failed message then either you're not connected to the internet or you mistyped something in stage 6 above. Click the 'Close' button and then go back to stage 6 and check your entries.
[08]
More Settings
Click the 'More Settings...' button.
In the 'General' tab enter a friendly name for this email account. This is the name Outlook will use when referring to the account but it doesn't appear in emails.
Type your company name in the 'Organisation' box (or leave blank).
Type your email address into the 'Reply Email' box, unless, of course, you want replies to go to a different email address!
Click the 'Outgoing Server' tab next.
[09]
Outgoing Server
Your ISP will usually provide a mail server that doesn't require a password but you must be logged on to your own broadband account to use it.
Your website email is different because it works no matter how you're connected to the internet - at home, on holiday, in Starbucks... so Outlook must give your email password when sending email as well as receiving.
Tick the box labelled 'My outgoing server requires authentication', and ensure that the radio button below, labelled, 'Use same settings as...' is selected.
That's it now - click the 'OK' button.
[10]
Finished
Back at the email settings dialog, you're finished now so click the 'Next' button.
[11]
Congratulations
That's it. You've successfully configured and tested your new email account.
Click the 'Finish' button to return to the Email Accounts dialog.
[12]
Default Account
If you have more than one email account you can make the new one the default account for sending email if you wish. Click the new account in the list, to select it, and then click the 'Set as default' button. Outlook will use the new account to send email from now on unless you tell it differently.
Click the 'Close' button to return to Outlook and start using the new account.
Other versions of Outlook are similar to Outlook 2007 but the dialogs and button names may differ slightly. In fact all email programs need the same information from you, namely...
- email address
- username
- password
- server names (in and out)
The are also specific instructions for Outlook 2010 and Windows Live Mail.